Picturebook Makers Gallery Privacy Policy

The Picturebook Makers Gallery (the “website”) is owned, operated and provided by dPICTUS Ltd (“us”, “we” or “our”). We comply with UK data protection laws and we are registered as a data controller with the Information Commissioner’s Office (ICO).

By becoming a member and using our website, gallery.picturebookmakers.com, you agree to and are accepting and consenting to the practices described in our Privacy Policy.

We will notify you of any significant changes to our Privacy Policy by posting a message on your account page. Your continued use of our website after this document is updated will indicate your agreement to any changes.

If you have any questions or comments, please email us at [email protected].

The following terms were last updated on 28 February 2017.

1. The information we collect

  1. To access the Picturebook Makers Gallery, members need to provide us with their email address, and provide our payment service provider, Stripe, with valid payment details.
  2. We collect the email addresses of (i) our members, (ii) third parties who communicate with us via email, and (iii) those who sign up to receive promotional emails from us.
  3. We collect general information which our members or third parties make available to us (e.g. feedback about our website).
  4. We collect information about activity on our website (e.g. how often members are logging in). If this information is made publicly available, we will not personally identify any of our members without their permission in writing.
  5. We use Google Analytics to collect information which helps us understand how people arrive at and use our website. This information cannot be used to personally identify visitors and may be made publicly available.

2. Use of your information

  1. We will only use the personal information that we collect from you in accordance with our Privacy Policy and our Terms of Service.
  2. We collect information for (i) providing our services to you (ii) improvements to our website and service, (iii) member authentication, and (iv) billing.
  3. In addition to the specific uses listed above, we may use your information for the following purposes:
    1. to send you general (non-marketing) commercial communications such as information about our website and service provided to you by us at that time;
    2. to provide customer service in relation to your use of the website, to contact you, to deal with enquiries and complaints relating to the use of our website and to notify you about changes to our services;
    3. to provide you with marketing communications by email about our products, services, events, which you have requested to be sent (for more information about our emails, see section 6); and
    4. for security purposes.

3. Disclosure of your information

  1. We will not share, sell or distribute any of the information you provide to us without your consent, other than as expressly set out in our Privacy Policy or as required by law. We may disclose your personal information:
    1. to third parties that need to know the information to provide services for our website. These third parties are not allowed to disclose the information to others;
    2. when required to do so by law, or when we need to protect our rights or the rights of our members or a third party; and
    3. to a third party if we transfer ownership of part or all of the Picturebook Makers Gallery to this third party (e.g. a merger or acquisition).

4. Protection and security

  1. Your data is stored on secure servers in Europe, and we do all that we can to prevent unauthorised access into our system. However, data transmission over the internet is inherently insecure, and although we employ appropriate technological and organisational security measures to protect your data from unauthorised access, we cannot guarantee the security of any data sent over the internet.
  2. You are responsible for the security and confidentiality of your account and login details.
  3. If there is ever an unauthorised intrusion into our system, we will notify you by email as soon as possible. We will also explain the action we take in response.
  4. We do not collect or process the credit card or debit card details of our members. Payments are processed by Stripe, which is certified to PCI Service Provider Level 1 (the most stringent level of certification available). Stripe stores payment details using a highly advanced encryption method. See Stripe’s Privacy Policy.

5. Cookies

  1. In common with other websites, we use cookies to ensure that you get the most out of our website and to improve the service we offer. A cookie is a text file containing small amounts of information which is downloaded to your device when you access a website. The text file is then sent back to the server each time your browser requests a page from the server. This enables the web server to identify and track the web browser you are using. All cookies will expire after 2 years.
  2. Cookies are used as a security measure to protect against CSRF (cross-site request forgery) attacks when users submit form data or login to the Picturebook Makers Gallery.
  3. We use session cookies on the secure pages of our website to improve your overall experience.
  4. We utilise Google Analytics cookies to help us understand how people arrive at and use our website.

6. Emails

  1. From time to time, we send our members certain information by email (e.g. important messages about our website). These emails are kept to a minimum.
  2. Notification emails are sent to inform our members of certain website activity (e.g. a new artist is added to the website). These emails are optional, and can be turned on or off on your account page.
  3. Members and non-members can sign up to receive promotional emails from us. These emails can be stopped at any time by clicking the ‘unsubscribe’ link at the bottom of these emails.

7. Your rights

  1. Under the United Kingdom Data Protection Act 1998, you can request a copy of any information we may hold about you. To make a request, please write to: Data Controller, dPICTUS Ltd, Windmill Cottage, Guildford Road, Frimley Green, Camberley, Surrey, GU16 6NZ, United Kingdom.

Thanks for reading our Privacy Policy. If you have any questions or comments, please email us at [email protected].